Privacy & Policy
CozyKornerz LLC Policy
What type of information do you collect?
We’re all about keeping things comfy and easy here! So, when you visit our site or share your info with us, we make sure to tuck it safely away. We may also pick up on little details like your IP address, how you log in, and your purchase history to keep things running smoothly. Our friendly tech tools might track things like how quickly pages load and which ones you love visiting most. Don’t worry, we only collect the good stuff like your name, email, and payment details when you decide to shop with us. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Plus, we love hearing your thoughts—whether it's through comments, reviews, or recommendations. Your cozy experience matters to us, so we’re here to keep everything snug and secure
How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com & Amazon.com platforms. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do you use cookies and other tracking tools?
- “Cookies” are another form of data collected with files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at cozykornerz@gmail.com
What is your return policy?
Privacy policy updates
At this time, all sales are final. As a small business, we’re unable to accept returns or exchanges just yet — but our goal is to grow and eventually offer more flexible options in the future. We truly appreciate your understanding and support as we work toward that.
What if I accidentally order the wrong size or item?
Because each order is prepared especially for you, we can’t offer returns or exchanges for ordering the wrong size, color, or item. We always recommend double-checking the product details before placing your order, and we’re happy to answer any questions before you buy.
What happens if I enter the wrong shipping address?
: If you notice a mistake in your shipping address, please reach out within 48 hours of placing your order so we can try to update it before it ships. After that, your order may already be in processing and changes may not be possible.
My order arrived damaged or defective. What should I do?
Oh no — we want you to love your order! Please contact us within 48 hours of delivery with photos of the issue, and we’ll work with you to make it right.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. vacy policy updates
Questions and your contact information
For any other questions or concerns please contact us